These four buildings totaling more than 100,000 s.f of printing and paper warehouses were damaged by wind following Hurricane Ike. Complete, John Minor was selected to be the appraiser for the insurance company. The insurance company is one of the largest property insurers in the State of Texas with massive exposure.
The policy holders appraiser implemented the use of an uplift test provided as described in the Factory Mutual 152. Complete countered with extensive thermal imaging of the structure identifying where water was and was not. The claim was settled after 60 days of back and forth and earnest effort by all parties to resolve the claim amicably and with integrity. An umpire was brought in however all three of the members of the appraisal panel accepted and signed the award.